New Renters or Landlords
Existing Users
This Emergency Rental Assistance Portal (ERAP) features the following:
Family Silhouette

Online Application
Step-by-step instructions
Application Tracking
Utility Assistance Application
House Silhouette

Landlord Registration
Renter Referrals
Document Management
Applications will be accepted starting March 15.

If you have questions, you may call 512-488-1397 from 8:00 a.m. to 4:00 p.m. Monday to Friday, except for holidays. Individuals with a hearing impairments may dial 7-1-1 for Video Relay Service (VRS) for assistance.